Client check-ins in Trainerize

What Trainerize check-in forms do

ABC Trainerize added built-in Check-In Forms, announced in September 2025. Based on their own announcement:

That's a real feature, not a workaround. If you're on Trainerize and your clients use the app, this is the right place to run your check-ins and you don't need anything else. We'd rather say that plainly than pretend otherwise.

Described from Trainerize's own Check-In Forms announcement, read August 2026. Features and plan inclusions change, so confirm on trainerize.com.

Three things worth knowing

It's not on the free plan

Trainerize's Basic tier is permanently free for one client, but Check-In Forms were announced for Studio, Pro and Grow. So the cheapest route to check-in forms inside Trainerize is the Grow tier rather than the free one.

The 10-question cap almost certainly won't bother you

Ten is more than you should be asking. Response rates fall off sharply past six or seven questions, and a check-in that gets skipped tells you nothing at all. If you're bumping into the cap, the form is probably the problem rather than the limit.

Chasing non-responders isn't mentioned

Their announcement covers building, scheduling and reviewing forms, but doesn't mention automatically reminding a client who hasn't submitted one. That's not proof the capability doesn't exist somewhere in the platform, so ask their support if it matters to you. It's worth checking specifically, because a missed check-in is the earliest reliable sign a client is drifting, and catching it in week one rather than week four is most of the value of running check-ins at all.

What to actually put in the form

This part is the same whatever tool you use. Six questions, about sixty seconds:

• One or two hard numbers. Bodyweight, and measurements if you track them. Ask for a weekly average if they weigh daily, which removes most of the noise.
• Training and nutrition adherence, asked separately. They fail separately and need different conversations.
• One recovery signal. Sleep or energy. Recovery usually drops before adherence does, so it's your early warning.
• One open question. Where the actual coaching comes from, and where people mention the holiday or the injury they'd never have volunteered.

There's a fuller version with three goal-specific variants in the weekly check-in template, and a bank of 30 check-in questions if you want to rotate them.

When a separate tool is worth it

Mostly it isn't. If you're paying for Trainerize and using it, adding a second subscription for check-ins is a cost with no return, and we'd tell you the same on the phone.

There are three cases where it changes:

• You're paying platform prices for one loop. If programming lives in Sheets or Notion and the check-in is the only part of Trainerize you open, you're carrying a lot of software for one job. That's the full comparison.
• Your clients never installed the app. Every platform check-in assumes the client is in the app. Some of them simply aren't, and those are usually the clients most at risk of quietly disappearing.
• You need the chasing automated. If reminding non-responders yourself is the part eating your Sunday, that's the specific thing worth solving.

TrainerCheck does the check-in loop and nothing else: the weekly form goes out on its own, non-responders get chased automatically, answers become progress charts, and clients tap a link with nothing to install. £25/month, unlimited clients. It has no program builder, so it complements how you already deliver training rather than replacing a platform.

Common questions

Does Trainerize have check-in forms?

Yes. ABC Trainerize added built-in Check-In Forms, announced in September 2025. You build a form in Master Libraries, schedule it in a client's calendar or as part of a Master Program calendar, and review submissions from the client's calendar, a Check-In tab on their profile, or the Recent Activities dashboard. If you are already on Trainerize, this is a proper feature rather than a workaround, and for most coaches it is enough.

How many questions can a Trainerize check-in form have?

Up to 10, as stated in Trainerize's own announcement, using single answer, multiple answer, free text and a 1 to 10 rating scale. In practice that is more than you need. Response rates fall off sharply past six or seven questions, so the cap is unlikely to be the thing that limits you.

Which Trainerize plans include check-in forms?

Check-In Forms were announced as available on the Studio, Pro and Grow plans. That means the permanently free Basic plan, which covers one client, does not include them, so the cheapest route to check-in forms in Trainerize is the Grow tier. Plan inclusions change, so confirm on trainerize.com before relying on it.

Does Trainerize chase clients who miss a check-in?

Their Check-In Forms announcement covers building, scheduling and reviewing forms but does not mention automatic reminders for clients who fail to submit one. That is not the same as saying the capability does not exist anywhere in the platform, so it is worth asking their support directly if chasing non-responders matters to you. It is the single most valuable piece of check-in automation, because a missed check-in is the earliest reliable warning that a client is drifting.

Do I need separate check-in software if I use Trainerize?

Usually not. If you are already paying for Trainerize and your clients use the app, running check-ins inside it keeps everything in one place and adding a second tool is an unnecessary cost. A dedicated check-in tool only makes sense if you are paying for a full platform you barely open, if your clients never installed the app, or if automatic chasing of non-responders is the specific thing you need.